Staff turnover, new business processes, and new versions of software make it difficult to be sure you are using your software properly and efficiently.
Trimbzent’s wide range of training services provide your team with the knowledge and skills required to ensure that you are getting the most out of your investment in technology. We can deliver training of any kind in any format.
When you’re getting used to a new ERP or CRM solution, it’s not just the software that is different. There are new business processes to get used to, and the flow of information is almost always different. We have learned that making sure your employees are trained in the “new way of doing business” is just as critical to your project’s success as adoption of a user interface.
Trimbzent is committed to going beyond “feature and function” training, because we know that it rarely improves your team’s productivity. We prefer a holistic approach centered on the user, their use case, and the business processes around the software.
At Trimbzent, training is deeply integrated into our project methodology. When you engage us for a new software implementation, we transfer knowledge to your team throughout the project so that there is no overwhelming or confusion. After go-live, Trimbzent monitors your employees’ adoption of the new solution and provides follow-up training to ensure your success.
If you or one of your employees needs to learn how to use your software for the first time, we offer new user training that provides the basic information needed to navigate your product.
We offer training that focuses on the “day-in-the-life” of a certain user or department, whether that is sales, accounting, inventory, human resources, or any other division.
If you are deploying a new module, or if you need a refresher on how to use a specific part of your software, we can provide a detailed training session for any Dynamics module.
We can provide any type of training to groups of employees in a boardroom or classroom setting. This can be at your offices, at one of Trimbzent’s locations, or at any third-party location.
One thing that sets Trimbzent apart is our ability to service clients remotely. We conduct remote training via teleconferencing demonstrations and screen control, by answering questions remotely, and by preparing documentation.
